Live chats are one of those elements which can help to increase any online store conversions, in this era of conversational commerce! If you are looking to optimise your eCommerce store, then don’t miss to note that live chats are a must for any estore/online store. Well, let’s take a look at a few popular chat apps for your Shopify eCommerce store.

• Table of Contents

  Facebook chat by Beeketing:

• • The free live chat app is for customer chat using Facebook accounts, on your eStore.
  • Facebook chats are a way you can go personalised with your customers
  • Easy to build relationships and gain trust
  • Easy to install; no need to code any
  • Easy for customers to catch up later and for you to follow up later, via Facebook messenger
  • Mobile chat is supported too
  • SellMob is a beeketing mobile app that can be launched on iOS and android for mobile conversions
  • MailBot is a beeketing app for personalised emails for better email response rate and thus better sales
  • CheckBoost beeketing app for purchase upselling and timer offers
  • Better Coupon Box for pop up coupons to turn viewers into shoppers
  • Personalised recommendation app is to recommend the right product to the right person

• Chatra Live Chat:

  • The uniqueness of the app is that it identifies your customer cart in real-time and offers assistance to finish check out
  • Cart abandonment handled
  • Typing live can be seen and responded to even before actually sent to you
  • Group chat facility available too
  • Customer details like his location, items added in cart, desktop or device used and so are known
  • Chats targeted to specific customers who are about to checkout hence streamlines the effort to create a conversion
  • Chat agent images are visible to visitors resulting in personalised chats
  • Free alway

• Tidio Live Chat:

  • The app forces no registration and integrated to your eStore immediately on installation
  • Free version and paid versions starting at $12 monthly available
  • Even when you’re offline, customers can contact you via contact forms
  • Automated messages possible to be set
  • Multilingual and responsiveness are the top most traits of the app

• Tawk to Live Chat:

  • The free app allows multiple agents and websites to chat in a single dashboard
  • All browsers, smart devices including Mac OSX are supported
  • More than 200000 websites are already using it
  • 24 hour support from “tawk to” support at [email protected]

• Smartsupp Free Live Chat:

  • The free app instigates visitors to buy 5 times more than usual; proved by google analytics
  • Visitor screen and his mouse clicks can be monitored real-time
  • Smartsupp web dashboard records visitor movements
  • Wins customer loyalty
  • Video recording and multiple web support
  • Help desk can be integrated for CRM
  • More than 10 languages supported

• Olark Live Chat:

  • The app is available free and in paid version starting at $17 monthly
  • Free trial for 14 days
  • Easy to set up, can integrate with CRM apps and web authoring tools
  • Customers satisfied with olark chat do visit more than three times in future
  • Multiple operators can work simultaneously on selling, saving carts and upselling
  • Customisation options are great

• Formilla Live Chat:

  • The app is available for free and at $11.99 monthly
  • Free trial for 14 days
  • Easy to set up, can integrate with CRM apps and web authoring tools
  • Customers satisfied with olark chat do visit more than three times in future
  • Multiple operators can work simultaneously on selling, saving carts and upselling
  • Customisation options are great

• Formilla Live Chat:

  • The app is available for free and at $11.99 monthly
  • Visitor information available realtime in the dashboard
  • Works with WordPress, Shopify, joomla, drupal, bigcommerce, Volusion and many more
  • Multilingual support helps us use various languages in chats and offline mails too
  • User and agents are informed of messages being typed in realtime paving way for better conversations
  • Attention grabbers to post images, customisation themes, addition of multiple chat agents are all a few highlights
  • CSS access to attention grabber and chat box available so you can change the look and feel of the chat interface
  • Chat buttons can be moved for one’s own convenience

• Reamaze:

  • The app is available from $20 monthly
  • Facebook, email, instagram, twitter and all social media can be integrated in one place
  • Customers orders, history, returns and similar information is available so you can focus on selling apt items to the specific customers. Watch a demo here.
  • Replies to multiple customers in multiple forums in possible in a unified dashboard
  • Widget builder lets you add offline and live chat to your estore with no coding!
  • Managing multi brands, great yet simple CRM, response templates, JavaScript integrations and many more are the highlights
  • You can even get the staff reports on response times and more

Subiz Live Chat, LiveSupporti Live Chat, Pure Chat, Live Ninja, Lucky Orange, and many more are available in Shopify facilitating Live Chat services for online stores aimed to increase the online store conversions. If you wish to discuss further on Live Chat benefits for estores or looking forward to any specific information on any eCommerce service, don’t hesitate to ask us now!